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Achieve Process
Improvement ROI Quickly
Process improvement teams and projects are usually created when
customers, management or regulators are unhappy with results. Unfortunately,
process improvement efforts usually produce small gains compared
to the time and money invested.
Using Zoom,
an easy-to-use, Deming based process improvement method, employees:
- Lower costs.
- Improve customer
satisfaction.
- Improve employee
satisfaction.
- Add profits
to the bottom line.
Zoom - Process
Improvement Revolutionized
Based on our years of experience using Deming's method in organizations,
we revolutionized, Plan Do Check Act (PDCA) plus Kaizen process
improvement into ZOOM (Zero in, Organize a test, Observe,
Make it happen). Zoom gets lasting improvements faster. Zoom
graduates regularly achieve breakthrough results.
Key to Remarkable
Process Improvement Results
Zoom graduates achieve remarkable process improvement successes
because they learn simple-to-use, revolutionized tools and methods
in a 3-day training that is 70% simulation.
Up to 21 participants
plan, measure, test and implement over twenty improvements to a
real business process during the training. They must work together
as a team and with management to succeed. They return to the office
excited with everyday usable skills, not another notebook for their
bookshelf.
Zoom charts,
tools and models are specially designed for today's complex, fast
paced business environment.
Hundreds of
Zoom teams, many in Fortune 500 organizations, achieve breakthrough
results in record setting time with less work and less effort than
could be achieved using traditional process improvement tools.
The 3-day Zoom
training is 70% hands-on simulation training. During the brief lecture
segments participants learn the testing methods, models, charts
and techniques that help them achieve excellent results in their
simulations (and back at the work).
The Real
Kicker to Breakthrough Results
At the start of the third day participants are shocked to hear the
trainer challenge them to improve on the excellent process improvement
results they already achieved. Less than four hours after learning
the breakthrough model participants improve on their previous results
by over 1000%. The model is so easy to apply participants are buzzing
with ideas on processes to use it on back at the office.
Zoom was developed
by process improvement experts with over
20 years of individual experience and advanced degrees in behavioral
science, process improvement, adult learning and accelerated learning.
We've stood on the shoulders of greats like W. Edwards Deming, built
on the successes of Plan, Do, Check, Act (PDCA) and Kaizen and added
time-saving tools that will set your organization up for amazing
results.
Zoom process
improvement training is customized for your organization and held
at your location for 10-21 participants.
Contact us today to learn how your organization
can improve processes quickly and easily, reduce errors and add
to your bottom line.
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| A
Zoom team working on their accounting process saved their organization
over $113,000 per year when they found five codes missing from
their billing list. |
| In
three years Highline Community Hospital's Zoom teams have realized
over $1,000,000 in hard savings and increased revenues. |
| "Zoom
has a powerful and lasting impact on participants. It literally
opens their minds and changes their thinking about how to manage
work."
Veronica
Baca
Public Sector Manager
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Partial
Client List
- Orbit
Irrigation
Bountiful, Utah
- Pierce
Transit
Tacoma, Washington
- Ryan
Instruments
Seattle, Washington
- Sisters
of Providence
Centralia, Washington
- 8
Departments of
Iowa State Government
- University
of Washington Hospital
Seattle, Washington
- Willamette
Falls Hospital
Oregon City, OR
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A stage
agency proved that by eliminating a manual billing process
they would save $15,000 per year with an ROI of 150%.
Creating a web-based billing system would save $76,000 per
year with an ROI of 375%.
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"Zoom
got people to engage in the concepts and tools very quickly.
The simulation is so close to what we do that it became real-time
learning."
Bill Braswell
Univar Corporation
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An instrument
manufacturer reworked a product for years to reduced errors.
They believed the problem was caused by a supplier. A Zoom
graduate gathered data on the rework and found one mold off
by .0001. She fixed the mold, eliminated the rework and cut
errors by 65%.
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"I
think this was probably one of the best classes I have ever
attended. You actually were able to do something and see the
results, with much more impact than just being told how and
not actually trying it for yourself."
Cheryl
Zehrfeld, Billing Manager
PACC Health Plan
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Zoom
Training Surpassed All Other Leadership Training Results
"As a member of our leadership team, I have taken
part in CQI, Zenger Miller, critical thinking, and many other
trainings, but have been unable to fully implement any of
these, until I took this program. Using Zoom helps me keep
projects on task and everyone involved focused. It is a true
data driven tool."
Barb McMenamin
Woodward Resource Center
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