Client Results

See the incredible results Outside Edge clients have achieved using Zoom.

Backlog Reduced from 90 Days to 0 Days
Iowa Finance Authority erased a three month backlog. They now process 65 more certificates each week.

Medication Errors Reduced with Simple Improvements
A rehabilitation clinic in Washington state eliminated seven medication errors per month using simple improvements like changing form format.

Closes 1300% More Contracts
Iowa Department of Economic Development increased the number of contracts closed from 13 per year to 14 per month.

Completes 65% More Investigations per Week
Iowa Commission on Civil Rights now finishes over 40 investigations per month, an increase of over 65 percent.

Examines 60 More Cases per Week
Iowa Department of Human Services, Child Support Services division increased cases examined by 60 more per week.

Processing Time Reduced from 21 Days to 1 Day
Iowa Department of Public Health redesigned a five page form into just two pages, created a web-based license renewal system that delights customers, and reduced license renewal turnaround from three weeks to one day!

Processing Time Cut by Fifty Percent
Based on techniques learned in Zoom, one team implemented a Process Redesign method that cut the process cycle time by over 50% at Digital Systems International, Inc.

Processing Time Reduced from 54 Days to 2 Days
Iowa Veterans' Home dropped the incident report turn around time from 54 days to two days through one simple discovery - during it's first meeting after Zoom training the process improvement team discovered one signature not seven are required on incident reports.

Saves $120,000 per Year by Providing Information Differently
A bone marrow project team at the University of Washington Medical Center instituted a plan to provide patient medication differently, saving $120,000 a year.

Saving $600,000 per Year by Combining Nursing Units
A perinatal team at the University of Washington Medical Center eliminated duplication and multiple nurse-patient contacts by combining two nursing units. The savings amounts to more than $600,000 annually!

Teams Reduced Conflict and Increased Efficiency
Seeing the depth of Zoom, Ryan Instruments used the seminar to help focus on a team-based environment. The seminar helped team members visualize the importance of each team member and each task involved in overall processes, resulting in a more efficient team with less conflicts.

Contact us today or try a no-obligation sample class to see how teams achieve such outstanding results so quickly and easily.

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