Management Training That Works

Achieve Dramatic Results in Less Than 72 hours
Using easy-to-learn and simple-to-use skills and tools your organization can achieve remarkable results in:

• Managing Major Change
• Meeting Facilitation
• Process Improvement
• The People Side of Project Management

What Kinds of Results?

• Eliminate your backlog in any administrative or production process (license renewals, permits, investigations).
• Reduce errors and re-work (in records, in invoices, in information requests).
• Turn boring, non-productive meetings into shorter, focused, productive sessions.
• Transform employees who are angry or frustrated into productive advocates through change management.
• Eliminate project management headaches and surprises.
• Increase customer and employee satisfaction.
• Shorten turn-around time (applications, report writing, inspections).
• Minimize job set-up time and cost (surgery techs, inspectors, construction workers).

Project teams learn skills AND gain experience to make dramatic process improvements in just three days of proven successful simulation training. Using easy-to-apply skills from Zoom, health organizations, government agencies and businesses have saved thousands of dollars, reduced backlogs and errors, and seen customer and employee satisfaction skyrocket. Participants tell us how amazed they are by the results they achieved back at work.

All Process Improvement Training Is The Same, Right?
Wrong! No other training allows participants to experience a successful process redesign from customer complaint to implementation including working with management and real world constraints. Zoom does. We're so confident that your results will delight you—it's GUARANTEED.

A Value-Added Service for Business Consultants
Business consultants - include Outside Edge in your contract and ensure that your customer achieves dollar-saving results faster in three months or less with Zoom Process Improvement! We can help your clients achieve substantial wins in less than three months. They'll feel great and you'll look great. These early wins build excitement, bringing energy from deep inside the organization to the high profile projects you're focused on. Outside Edge training and team facilitation can be customized to fit seamlessly under your program. While you fulfill your contract, you're customer's staff (or employees) can improve their everyday work processes.

Online Training for Project Managers
Project managers can quickly improve their success by taking Sponsorship Online. This web-based class is convenient and self-paced, taking approximately 90 minutes. A follow-up consultation to answer questions and help you create an action plan for immediate implementation is included in the course fee. This course is packed with powerful information to quickly boost your project results and shorten your time line.

Process Improvement Expertise
Outside Edge classes were developed by process improvement experts with over 20 years of individual experience and advanced degrees in behavioral science, process improvement, adult learning and accelerated learning. Applying the methods and success of W. Edwards Deming's Plan-Do-Check-Act (PDCA) and Kaizen principles we have "zoomed" it for the 21st century. The outcome is a powerful proven tool, Zoom, that helps you achieve amazing results.

Contact us today to see how your organization can save time, increase profits and increase customer loyalty as a result of process improvements, more effective meetings, project management improvements or getting on track faster after large scale change.